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When you browse or place an order with you are agreeing to the following T&Cs.

Delivery & returns - The cost of postage and packaging (within the UK only) is included in the price of the items listed on the shop pages of this website.  Orders will be packaged and posted via Royal Mail within 3 - 5 days of receiving payment. 

If you are not satisfied with your purchase please email to discuss a refund.  The cost of return postage is to be paid by the customer, with the exception of faulty items.  

Payment terms - This website is SSL/TLS secure.  All debit/credit cards are accepted and payments are taken via SumUp.  There is a £10 minimum spend per order.

Privacy notice - Names, addresses and contact details will be collected for the purpose of fulfilling online orders.  This information will never be passed onto third parties. 

Cancellation rights - Customers have the right to return products up to 14 days from when the products are received.  Customers must email within 14 days and have another 14 days to return the items in perfect condition for a full refund.  

Products - All the items for sale on this website have been handmade and therefore may have slight variations.  Each item on the shop pages has a product information section which gives details of the materials used and also the approximate dimensions.  Every effort has been made to display as accurately as possible the colours and images of the products for sale.  Juniper Craft cannot guarantee that your computer monitor's display of any colour will be accurate.

There are many people making similar products but the items on this website cannot be found on any other sites.

Disclaimer - All products purchased from Juniper Craft are meant as decorations or accessories and should not be used for any other purpose.

Accuracy of information - Whilst every effort will be made to ensure the accuracy of information of this site, errors can occur.  Juniper Craft reserves the right to change or update information at any time. 

Intellectual property - The content of this site is for personal and informational purposes by customers only.  Any kind of reproduction without permission is strictly prohibited.

Please also visit the FAQ tab. If you can’t find the information you’re looking for, please get in touch and I’ll do my very best to help.

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